EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of (5) year from the date of the original purchase, when utilized for normal household use. If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. Return contact details are included in the Instruction Booklet shipped with the Shark Rotator Professional as well as on the product website SharkClean.com.