This article contains the FAQs for the RV2000 Series Shark® AI VACMOP™ Robot Vacuum & Mop. This supports the following model numbers: AV2001, AV2001DRUS, RV2000, RV2001, RV2001BRN, RV2001CA, RV2001DRCA, RV2001DRUS, RV2002, RV2002DXUS, RV2011, RV2011DRUS and RV2011DXUS.